Business Practices and Policies
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Inclusivity & Zero Tolerance for Discrimination
Our business is rooted in values of inclusivity and respect for all individuals, regardless of race, gender, sexual orientation, religion, or background. We have a strict zero-tolerance policy for racism, bigotry, homophobia, or any form of discrimination. Everyone is welcome and valued in our community.
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Ethical Sourcing of Materials
We are committed to ethically sourcing all materials used in our products, including human bone fragments. We ensure that all materials are obtained responsibly, respecting legal and ethical standards in every aspect of our supply chain.
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Fair Return Policy
We stand by the quality of our craftsmanship. For standard listings, we offer a fair return policy within 30 days of purchase if the product arrives damaged or differs significantly from the description. However, custom work is non-refundable, as each piece is crafted specifically to the client’s unique specifications. We appreciate your understanding in this matter.
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Commitment to Ethical Practices
Please note that we do not ship products containing human bone to the following states, where it is prohibited by law: Georgia, Tennessee, Louisiana, and Texas. Our commitment extends to being transparent with our customers regarding the origins of these materials and adhering to all relevant regulations.
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Collaborative Projects Welcome
We are always excited to collaborate with other creators, artists, or businesses on unique projects. If you are interested in partnering on a creative endeavor, please don’t hesitate to reach out! We believe in the power of collaboration to create something truly magical.
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Handcrafted with Passion
Every piece we create is handmade with care and passion, ensuring that each item you receive is truly one-of-a-kind. Slight variations are to be expected due to the handcrafted nature of our work, adding to the uniqueness of your piece.